Learn five techniques to avoid miscommunications with your clients and co-workers.
This program covers five techniques for drafting clear emails and documentation. By applying these techniques, you will ensure that your clients and colleagues can fully understand your written communication, even when the content is complex.
Throughout this engaging video, the instructor will display before-and-after examples that demonstrate the five techniques for writing clearly. The program will challenge you to identify why each writing example is unclear before the instructor offers suggestions for revision.
Upon learning the five techniques for achieving clarity, you will be able to visualize your own writing from the perspective of your readers. As a result, your readers will be more likely to approve of your ideas.
Who Should Attend?
CPAs who communicate internally will find valuable advice in this webinar, and CPAs who communicate externally will find it indispensable.
Specific Example:
Consider the following sentence:
“I am teaching a course about writing clearly to CPAs.”
· How should that sentence be interpreted? If you look closely, there are two reasonable alternatives.
o Alternative 1: I am teaching a course about writing clearly, and my attendees are CPAs.
o Alternative 2: I am teaching a course about writing clearly, and my attendees are people who have to write to CPAs (and must do so in a clear fashion).
Ryan Standil leads seminars about effective written communication. He is a regular speaker at accounting firms, law firms, corporations, and governmental agencies. Ryan attended Western University, in Canada, where he graduated from the Ivey Business School and the Faculty of Law. After graduating, Ryan worked at a law firm in Toronto, focusing on corporate and commercial matters. Today Ryan owns and operates a seminar company, called Write To Excite. Ryan’s mission is to help professionals grow their income by improving their writing. Ryan is a frequent contributor to the leading newspaper in Canada, The Globe and Mail. Unsurprisingly, his columns can be described as “writing about writing.” To read one of Ryan’s columns, please visit https://www.writetoexcite.com/globeandmail.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
