TOOLS FOR CREATING YOUR PLAYBOOK.
Knowing how to communicate in a crisis is key to success as a professional and leader. What is in your crisis playbook? We share insight from top crisis experts. You will learn what to put in your playbook, and why to include it with research backed methods. Our case study of the Chilean Mine Rescue will highlight key points. If you have a playbook, bring it along for revisions. This course is for every professional and communications professionals alike. We are all leaders now. Life is a journey and we continually learn along the way.
Lectures are Slide Deck presentations with voiceover lecture
Leadership and Organizational Development
Alexia Georghiou is a keynote speaker specializing in workplace wellbeing, human-centered leadership, and employee engagement. She delivers interactive, experiential keynotes using the Happiness Habits Method and The Connection Meter to help organizations increase connection, engagement, and measurable audience outcomes in real time.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
