Develop powerful skills and strategies to continuously improve and innovate, and encourage your team to develop new ideas and make them a reality.

When you care about excellence you recognize the importance of continuous improvement and developing a culture of innovation. In this course you will learn about strategies and skills to develop creativity and innovation, and to ensure your products, services and processes continuously improve. Inspire yourself and everyone in your team to be creative, offer suggestions, make improvements and develop ideas that become a reality. Learn creative brainstorming techniques and get inspiration for how to solve problems creatively and think outside the box.

Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.