How to change your Team’s Continuous Improvement Culture.
As a Team Leader, Supervisor, or Manager, one of the most impactful changes you can make is transforming your team's culture. This course focuses on helping you improve your team's Continuous Improvement Culture—a key element in boosting performance, engagement, and long-term success.
You’ll learn practical strategies to lead cultural change effectively while strengthening your overall management skills. By the end of the course, you’ll not only be equipped to drive improvement but also increase your value as a forward-thinking, results-driven leader in your organization.
Executive Coach and Trainer
A graduate member of the British Psychological Society, a qualified Executive Coach and Trainer as well as an experienced lean practitioner with Lean Six Sigma Black Belt certification through an IASSC approved programme, Stephen works with businesses to help them improve what they do and how they do it. He has spent 16 years within manufacturing, first as the Group Training and Development Manager for a major UK food manufacturer and over the last 9 years as business owner and Director of ProPeC® a consultancy that specialises in helping businesses improve their processes, develop their people and generate a culture that supports the right behaviour. He contributes to operational excellence programmes through managing projects, carrying out current state analyses, delivering training and educational programmes and coaching of different types.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
