You will learn how to put four time-tested communication strategies into practice and set yourself apart from the average leader.
This class is called Courageous Communication Strategies for Leaders because it is designed for upwardly mobile professionals, emerging leaders, new team leaders, and departmental managers who want to excel and take their leadership to the next level.
Unfortunately, many leaders today still use old managerial approaches like control, top-down messages, secretive communication, and impersonal interactions. This approach contributes to low employee satisfaction, high turnover, and many other negative outcomes.
As an antidote, this class teaches you courageous alternatives to the old ways of doing things.
The lessons teach numerous practical, hands-on skills to put each of the four key communication and leadership strategies into practice right away.
Professor, Speaker, Consultant
For over 15 years, Alex (Ph.D.) has been teaching, writing, and speaking about communication and leadership. He is especially interested in equipping emerging leaders with the skills they need to lead their teams to the next level of excellence. He believes that good communication and leadership change lives. He also has a growing Youtube channel on the same topic. He teaches college full-time in the beautiful state of New York.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
