This webinar will present a holistic approach for maximizing the impact and efficiency of all training courses/activities.
Over the past three decades learning evaluation has been synonymous with Dr. Donald Kirkpatrick's four Levels of Evaluation (Reaction, Learning, Behavioral Change, and Organizational Performance) and Dr. Jack Philips Return on Investment (ROI) model. Although evaluation is a top priority among learning and development professionals, calculating the impact and ROI is rarely done. And most of those that do track ROI rarely go beyond participants’ feedback (smiley sheets).
There are multiple challenges with current models. These include: (a) difficulty in assessing the effectiveness of learning especially when dealing with soft skills such as decision making, innovation, collaboration, etc.; (b) difficulty in assigning a hard dollar value to such skills; (c) difficulty in finding the time needed to follow-up after program delivery; and so forth.
Perhaps it is time to think outside the box, and consider other venues for assessing the value of training – after all as Albert Einstein once noted “we cannot solve our problems with the same thinking we used when we created them”.
This webinar will present a holistic approach for maximizing the impact and efficiency of all training courses/activities (versus a single course/program) for the organization – by aligning training with clients’ missions/goals and operational requirements. Moreover, the approach is based on simple, effective, and proven instructional design techniques that are easy to undertake; and clearly communicates the value of training.
As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
