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Courses/Leadership/Conflict Management

Conflict Management

In this session we will view conflict from the leadership perspective; we will talk about healthy conflict (yes, we want conflict).

Created byProfessional Development Group
4.5
(34 reviews)
IntermediateUpdated Jul 20, 2020
Conflict Management

What You'll Learn

check_circleUnderstand the value of healthy conflict in fostering growth and innovation within teams.
check_circleRecognize the leadership role in addressing and managing conflict effectively.
check_circleDevelop skills to confront and handle conflict in a way that benefits all parties involved.
check_circleDifferentiate between destructive and constructive conflict in the workplace.

About This Course

We all experience conflict, and the majority of us don’t care for confrontation; so how do you reconcile the two?  In this session we will view conflict from the leadership perspective; we will talk about healthy conflict (yes, we want conflict); and how you can build the skill to confront and handle conflict in way that serves everyone.

Your Instructor

Professional Development Group
Professional Development Group

Training by Higher Education for Higher Education

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star225 reviews

Professional Development Group provides training for Higher Education. Colleges and Universities utilize our content to help train administrative staff

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
34 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.