In this course you will learn how to execute effective meetings by examining what to do before, during and after a meeting.
Effective meetings are essential for organizational success—but too often, they fall short of their purpose. This comprehensive course provides a step-by-step guide to planning, executing, and following up on productive meetings. Whether you're leading internal team discussions or client-facing sessions, you'll learn how to create meetings that are purposeful, engaging, and results-driven.
Topics include recognizing signs of meeting failure, setting clear agendas, managing time, PowerPoint best practices, fostering a high-trust environment, handling decision-making and conflict resolution, and conducting post-meeting evaluations. You'll also explore different types of meetings, their specific goals, and how to avoid common pitfalls to ensure every meeting adds value.
Lead Instructor, FCPA, FCA
Arun Mathur, FCPA, FCA, LPA has over 35 years of teaching and corporate training experience. He is a retired Partner at Gerald Duthie & Co. LLP, where he provided professional services to a diverse group of clients. Arun is also Owner and Lead Instructor at UltimQuest Knowledge Inc., offering corporate training on improving governance, ethics, internal control, performance measurement and related topics. He provides live and online training through CPA bodies across Canada and Bermuda. Arun served for several years on the Board for HealthForce Ontario Marketing and Recruitment Agency, and was also Chair of the Finance and Audit Committee there and for the Trillium Gift of Life Network. He has served on the CMA Ontario's Review Committee prior to the merger as well.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
