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Courses/Communication/Business Communication

Communication As the Initiator

This is not your 101 session!  Prepare to do some heavy lifting.

Created byProfessional Development Group
4.5
(2 reviews)
IntermediateUpdated Jul 20, 2020
Communication As the Initiator

What You'll Learn

check_circleIdentify key factors contributing to communication breakdowns in teams and organizations worldwide.
check_circleUnderstand the responsibilities of global leaders in facilitating effective conversations across diverse teams.
check_circleLearn techniques for navigating cultural differences in both speaking and listening roles.
check_circleBuild skills for listening with empathy and understanding in a global context.

About This Course

Communication is still the number one issue cited (globally) for team and organization breakdown.  In this two-part session, we take a global look at all the variables that are our responsibility, especially as global leaders, in our part of the conversation. We will also look at it from the perspectives of speaking and listening globally. This is not your 101 session! Prepare to do some heavy lifting globally.

Your Instructor

Professional Development Group
Professional Development Group

Training by Higher Education for Higher Education

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Professional Development Group provides training for Higher Education. Colleges and Universities utilize our content to help train administrative staff

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.5
Student's Choice
2 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.