Improve your interviewing techniques, explore the science behind building and sustaining rapport in challenging conversations, and refine advanced questioning methods to gather crucial info.
Coaches often face challenging conversations where uncovering the truth is critical to supporting client growth and achieving meaningful progress. Thoughtful questioning and strategic interviewing techniques not only foster trust and open communication but also help uncover hidden barriers and underlying issues. These skills enable coaches to provide better guidance, leading to improved decision-making and outcomes.
"Interviewing and Getting to the Truth" course equips coaches with advanced techniques to build their ability to elicit honest responses and navigate complex client dynamics. Participants will learn to analyze narrative statements, understand the motivations behind dishonesty, and profile interviewees to tailor their approach. The course introduces expert questions designed to uncover the truth in interviews, negotiations, or conversations while also teaching effective strategies for managing passive-aggressive behaviors.
Additionally, participants will master science-backed rapport-building techniques, including the use of proxemics, prefix bridges, and other methods that create an open and supportive environment. By combining these tools with advanced observation and questioning strategies, coaches can foster deeper trust and transparency, leading to more productive conversations and meaningful client outcomes.
Note:
Deception Detection: Interviewing and Getting to the Truth is an 11-module Masterclass. Deception Detection is the first half of the Masterclass: Modules 1-5. Interviewing and Getting to the Truth (this course) is the second half of the masterclass: Modules 6-11.
THE CLASS: The second course in the two-part series on Deception Detection, Interviewing and Getting to the Truth, this video-driven class is the most advanced course of its kind that offers a systematic framework for getting to the truth.
THE FORMAT: Self-paced, pre-recorded.
THE PROCESS: It’s simple to enrol. You’ll automatically be sent to the course.
Pamela Meyer (Harvard MBA, Certified Fraud Examiner) is the world’s leading expert of detecting deception. Pamela’s TED talk, “How to Spot a Liar,” is a worldwide sensation. With over 30 million views and translated into more than 40 languages, it is the 13th most-watched TED talk of all time. The talk is based on her bestselling book, Liespotting: Proven Techniques to Detect Deception. Pamela brings years of knowledge – previously found only in the intelligence community, police training academies, and universities – to the effort to uncover the truth and build trust. She synthesizes her C-Suite business savvy with the critical deception detection skills she’s accumulated: advanced interviewing and interrogation techniques; facial micro-expression reading; body language interpretation; statement analysis; facial microexpression analysis, and behavior elicitation techniques. These techniques were developed by our national espionage, intelligence, security, and law enforcement agencies over the last 75 years. They were refined by the top psychologists and psychiatrists at leading American research universities and think tanks. The result is a specialized body of information developed specifically to help accountants, business executives, managers, investment professionals, social workers, human resources specialists, lawyers, insurance professionals, corporate officers, and others detect deception and get the information they need to successfully conduct their most important interactions/transactions and build trust. Pamela’s work and her method for detecting deception have been featured in Business Week, The Atlantic, Harvard Business Review, The Wall Street Journal, CNN, The New York Post, The Washington Post, Forbes, The Huffington Post, ABC News, Portfolio, Fox Radio, Cosmopolitan, and numerous syndicated radio and television programs. Pamela is the founder and CEO of Calibrate, in Washington, D.C. which trains businesses on fraud detection, deception detection, inside threat mitigation, and security awareness. Pamela holds an MBA from Harvard, a master’s degree in Public Policy from Claremont Graduate School, and is a Certified Fraud Examiner.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
