You'll learn to sound more crisp, credible, and composed rather than long-winded and scattered.
This hands-on course helps leaders and managers develop clear, concise, and confident communication skills that drive impact. Designed for educated professionals, each lesson focuses on transforming ineffective communication into powerful, polished messaging that inspires action and clarity. Whether you're speaking one-on-one, leading a meeting, or giving a presentation, you'll learn how to communicate with the precision and presence that sets great leaders apart.
Through practical examples and real-world scenarios, you'll build essential communication habits that enhance your leadership presence and team influence. In addition to core communication strategies, the course includes two bonus lessons on creating positive relationships and collaborative problem-solving—skills every modern leader needs.
Professor, Speaker, Consultant
For over 15 years, Alex (Ph.D.) has been teaching, writing, and speaking about communication and leadership. He is especially interested in equipping emerging leaders with the skills they need to lead their teams to the next level of excellence. He believes that good communication and leadership change lives. He also has a growing Youtube channel on the same topic. He teaches college full-time in the beautiful state of New York.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
