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Courses/Information Technology/Artificial Intelligence

ChatGPT Essentials Part 1

Learn how to use today’s AI technology to be more productive in the workplace.

Created byBigger Brains
BeginnerUpdated Jan 27, 2026
ChatGPT Essentials Part 1

What You'll Learn

check_circleList uses for ChatGPT.
check_circleDiscuss ways to access ChatGPT.
check_circleNavigate the interface.
check_circleDefine AI terms.
check_circleIdentify risks associated with using ChatGPT.
check_circleUse different types of text prompts.

About This Course

Learn to utilize ChatGPT to boost productivity, streamline tasks, and unlock creative possibilities.

In this Bigger Brains course, software expert Chip Reaves will demonstrate practical ways ChatGPT can enhance your productivity and creativity. He’ll explain the terminology behind AI tools like LLMs, prompts, and multimodal capabilities and show you how to navigate the ChatGPT interface and its many features. You’ll learn how to use ChatGPT for tasks such as summarizing documents, analyzing spreadsheets, creating images, and even connecting to external apps like Google Calendar! You'll see how to dictate prompts using voice mode, customize your workspace with the ChatGPT canvas, and refine your results through iteration and formatting.

You'll learn about the risks and limitations of using AI and how you can identify and manage these risks while making the most of ChatGPT’s capabilities. You'll also discover how multimodal AI can be used to generate and refine images. Whether you're creating content, analyzing data, or experimenting with new workflows, this course will equip you with the essential skills to use ChatGPT effectively and responsibly in your professional life.

Topics covered include: 

  • Listing uses for ChatGPT.
  • Discussing ways to access ChatGPT.
  • Navigating the interface.
  • Defining AI terms.
  • Identifying risks associated with using ChatGPT.
  • Using different types of text prompts.
  • Identifying the limitations of ChatGPT.
  • Summarizing and analyzing files.
  • Connecting to external apps.
  • Viewing and editing the ChatGPT canvas.
  • Dictating prompts.
  • Creating, refining, and analyzing images.

Enjoy award-winning HD content in the “Uniquely Engaging”™ Bigger Brains Teacher-Learner style!

Your Instructors

Bigger Brains
Bigger Brains

Powering Productivity, One Brain at a Time!

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Combining TV-style video production with modern graphics and animation, Bigger Brains courses are popular with both learners and training professionals around the world. Our top teachers and subject matter experts have real-world experience and create the most realistic and comprehensive training courses possible. Bigger Brains courses are built in a unique “Teacher/Learner” style, featuring two people on camera to recreate some of the interactivity and physiological benefits of classroom training, including dialogue, humor, and practical use case examples. This Uniquely Engaging™ video-based format is more enjoyable and more effective than traditional eLearning formats.

Chip Reaves
Chip Reaves

Founder of Bigger Brains

Bigger Brains Founder and President Chip Reaves is a serial entrepreneur who has started five successful IT companies. An Atlanta native, Chip began fixing computers for small businesses in the 1980s while studying Computer Science at Georgia Tech. Chip’s expertise is in Microsoft software, teaching courses on a variety of apps and iterations from 2010 to the most current Microsoft 365. He has been interviewed on TV and other major media on topics related to small business technology and entrepreneurship, including ABC News, BusinessWeek TV, The Wall Street Journal, and The New York Times, and is a member of Jim Blasingame’s “Brain Trust” on SmallBusinessAdvocate.com and has taught a variety of courses both live and recorded.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

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Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.