Unlock the power of ChatGPT! This course provides a clear, hands-on introduction to leveraging AI for productivity, creativity, and essential tasks, transforming the way you work and create.

Unlock the power of artificial intelligence with "ChatGPT 101 - How to Get Started with ChatGPT." In today's rapidly evolving digital landscape, AI tools like ChatGPT are transforming the way we work, learn and create. This course provides a comprehensive introduction to ChatGPT, demystifying AI and equipping you with the essential skills to harness its capabilities effectively.
You'll begin with a foundational understanding of ChatGPT, including its core functions as a natural language processing chatbot driven by generative AI. We'll explore the user interface, guiding you through the initial setup, from free accounts to understanding the benefits of upgrading for enhanced features.
Throughout the course, you will learn to:
Whether you're a beginner curious about AI or looking to integrate powerful tools into your daily routine, this course will provide you with the knowledge and practical examples to become proficient in using ChatGPT as your intelligent assistant. Learn to interact conversationally with AI, generate creative content and boost your productivity across various domains.

Microsoft Certified Trainer with over 25 Years of Training Experience, and over 40 years in IT overall
Tom Fragale is a computer professional with over 40 years of professional experience. He is a Microsoft Certified Trainer, a Microsoft Certified Office Master, and a Microsoft Certified Expert in Word and Excel, and a Microsoft Certified Specialist in Access, Outlook, and PowerPoint. He has trained over 50,000 business people in online webinars, public seminars, and on-site training. His clients include many Fortune 500 companies, government agencies, military bases, and companies large and small across many industries, including insurance, manufacturing, banking, pharmaceutical, education, retail, etc. He started his career as a database application programmer and has served as a consultant on many successful projects. His topics of expertise include: Access, Excel, Word, PowerPoint, Outlook, Copilot, ChatGPT, Crystal Reports, SQL Server, Visio, QuickBooks, and SharePoint, among others. His passion is helping people get the most out of their computers, and he is a published author having written a book on Microsoft Access, and another on Excel Pivot Tables. He graduated in 1988 from LaSalle University in Philadelphia, PA with a B.A. in Computer Science.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.