Essential Information and Strategies

This comprehensive Lean Management certification course is designed to equip you with the skills and knowledge needed to drive efficiency and continuous improvement. It is perfect for professionals aiming to streamline processes, reduce waste, and enhance operational performance. The course offers a detailed guide to mastering Lean principles and methodologies.
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CPHQ, ISO Lead Auditor,PHD(C) MQM,STEPPS
Meet Islam Arid, an accomplished leader in Quality, Health, Safety, and Environment. Backed by a Master's degree in healthcare quality, Islam is driven by a passion for standards, continuous improvement, streamlined processes, human potential, and their collective power to drive organizational growth. Collaborating closely with top-tier management and process custodians, Islam orchestrates precise Measurement and Monitoring of Processes and Individual Performance, driven by a meticulously designed framework of Key Performance Indicators rooted in a transparent Organizational and Process Strategy Map. Credentials at a Glance Holder of a Master's Degree in Healthcare Quality and Accreditation Credentialed Professional in Healthcare (CPHQ) since 2012 Accomplished ISO 45000 Lead Auditor Proficient ISO 9001:2015 Internal Auditor Skilled STEPPS Master Trainer Currently pursuing a Ph.D. in Enterprise Risk Management, Islam Arid's journey continues to encompass new horizons. With great anticipation, I look forward to welcoming you to our enlightening sessions!
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.