In this session, you'll learn what an impact map is, why it's used, and when to use it.
Business Impact Mapping is a simple, but powerful technique that helps organizations ensure their learning solutions are aligned to the needs of the business. Used most commonly when developing new learning solutions, impact mapping ensures learning objectives are aligned to the key job performance objectives that ultimately drive desired bottom-line results and strategy.
In this session, you'll learn what an impact map is, why it's used, and when to use it. The result of a 3-year national research effort between I4PL and the Centre for Learning Impact, Business Impact Mapping helps you to assess how your organization can benefit from the mapping technique. You’ll learn how to link learning to the business outcomes and strategies of most concern to senior-level decision-makers.
We'll discuss desired outcomes at three levels: Learning, Job Performance, and Organizational Results. You'll get your feet wet working on a mini-case study describing a slightly messy—but real-world—business situation. Together we'll analyze the business situation, simplify it, and collaboratively construct an impact map creating a clear line-of-sight aligning training objectives with Job Performance, and Organizational Outcomes.
As a Certified Training and Development Professional (CTDP) with years of experience working with associations, I am currently the Executive Director of the Institute for Performance and Learning or I4PL. Our purpose is to elevate the performance of the Canadian workforce.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
