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Courses/Leadership/Leadership Skills

Building Trust and Trustworthiness

Strategies for Building Trust and Trustworthiness for Accountants.

Created byAnna Stuart, FCPA, FCMC, ACC
4.6
(48 reviews)
BeginnerUpdated Dec 18, 2024
Building Trust and Trustworthiness

What You'll Learn

check_circleName the key elements to building trust and trustworthiness
check_circleAssess the degree of trust between you and others and your own trustworthiness
check_circleList the ways to increase trust in a relationship or an organization
check_circleApply 2-5 practices to increase your trustworthiness

About This Course

Being trusted and trustworthy is essential for CPAs. Whether opining on financial statements, preparing budgets or financial statements, or valuing assets or transactions, trust is the foundation for your impact and outcomes. And the business case for trust is strong. Studies show that trust between managers and employees is the most defining feature of the very best places to work.

The most trustworthy public companies outperform the benchmarks with high-trust companies being more than 100% more likely to be high-performing revenue organizations. Trust is not just a nice-to-have soft skill. It is a hard imperative for leaders.

This course offers two models to understand how to build trust and trustworthiness and offers 13 strategies to improve your trust-building skills and increase your trustworthiness.


Topics List:
  • The Business Case for Trust in Organizations
  • Key Elements of Building Trust and Trustworthiness
  • Assessing Trust in Professional Relationships
  • Trust Behaviors: The 13 High-Trust Actions (based on Covey)
  • Self-Assessment and Opportunities for Growth
  • Listening Skills as a Trust-Building Tool
  • Action Planning for Personal and Professional Impact
  • Accountability, Transparency, and Integrity in Practice
  • Building Organizational Cultures of Trust
  • Trust, Communication, and Conflict Resolution

Your Instructor

Anna Stuart, FCPA, FCMC, ACC
Anna Stuart, FCPA, FCMC, ACC

FCPA, FCMC, ACC

menu_book10 courses
star2,094 reviews

With more than 25 years of experience advising and coaching organizations and leaders in complex contexts, I have established a strong reputation for helping organizations and individuals to realize their goals. I have designed, delivered and facilitated hundreds of presentations and group meetings. As co-owner of an executive search and HR consulting firm, I led and managed the firm’s growth and national expansion. I’ve been a consulting partner and principal with two large public accounting and consulting firms and have held senior finance leadership roles in the public sector and in a global not-for-profit organization. I have taught at the university undergraduate and high school continuing education levels. I am a Fellow of the Chartered Professional Accountants, a Certified Executive Coach and Associate Certified Coach with the International Coaching Federation, a Fellow Certified Management Consultant, and have a Master of Business Administration Degree. I am certified to interpret Gallup Clifton Strengths assessments, the Hogan Assessment, and the Management Research Group LEA Self-Assessment and LEA 360 Assessment.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.6
Student's Choice
48 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.