Master the skills and strategies of effective management, fostering high-performing teams and achieving lasting organizational success.
In today's dynamic business landscape, effective leadership is paramount to building a successful team and driving organizational growth. This course, "Building a Better Team: Being a Better Manager," provides valuable insights and practical techniques to enhance your management skills and cultivate a high-performing team.
We'll explore the essential attributes of a good manager, drawing upon research and surveys conducted by prominent organizations like Google. You'll gain a deeper understanding of key management skills, including:
Furthermore, you'll learn about employee engagement, a critical factor in boosting team performance and achieving organizational goals. We'll examine ways to foster employee engagement through effective communication, motivation, and fostering a positive work environment.
Through case study scenarios, you'll apply the knowledge gained to real-world situations. By the end of this course, you'll be equipped with the tools and strategies to become a more effective manager, building a better team and driving success within your organization.
CPA, CFP, CLU, CPCU, MST, MBA
David Peters is the Founder and Owner of Peters Professional Education in Richmond, VA. He is registered with the U.S. Securities and Exchange Commission (SEC) as an Investment Advisor Representative (IAR) with Peters Financial LLC. He brings over 20 years of experience in financial services, including three years in the hedge fund industry and six years in insurance. David was the first Chief Financial Officer of Compare.com, where he served for more than three years. He holds four master’s degrees, contributes frequently to professional publications, and is a nationally recognized CPE instructor and discussion leader for Surgent seminars and a former instructor for Don Farmer. David received the AICPA Outstanding Facilitator Award in 2021, 2023, and 2024 as well as Surgent's Outstanding Discussion Leader awards in 2019 and 2022. He also co-authored the Virginia CPA Ethics course in 2018, 2019, and 2020, which is a requirement for all CPAs licensed in Virginia. Through Peters Professional Education, David is the author and instructor for over 125 recorded on-demand CPE courses and leads private trainings, in-person tax seminars, and quarterly live tax update webinars. His areas of instruction include accounting, finance, insurance, financial planning, and ethics, and he regularly teaches professionals across the United States.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
