A stimulating and entertaining course providing skills and strategies for anyone to build a strong and supportive team where people are empowered, open, communicative and caring.
This course is designed to help team leaders and team members build a supportive and caring team, by welcoming new people, valuing humility, leading with empathy, and showing care and support to those around you.
So many skills come into play when it comes to developing a strong, empowered and trusting team. Learn skills that will help you develop your leadership skills and better understand the workings of your team, especially in tough times.
In this course you will learn: • How to build trust and credibility • How to survive team conflicts • Strategies to work well with millennials • The importance of welcoming new people • How to overcome dis-empowerment • The importance of developing humility and reducing arrogance for an effective team • The value of supporting others in the team without being asked • Four core leadership soft skills to lead with empathy • The skills of apologizing to others • How to turn on a caring attitude and the underlying thinking habits for a caring team
Eve Ash is a psychologist, film producer and international speaker. She is an expert in human behavior – leadership, communication, service, motivation, performance and justice. Eve founded Seven Dimensions, producing over 1000 comedy, drama and interview style videos, TV shows, feature documentaries and e-learning courses including the hilarious LA-business-based Cutting Edge Communication Comedy Series. Eve has won an Australian Businesswoman of the Year award, and over 170 film awards.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
