Understanding the generational diversity within our organization and teams to improve communication and unlock creative potential

In today’s multigenerational workplace, understanding the unique perspectives and values of different age groups is crucial—especially in the fields of accounting and finance. This course is tailored for professionals looking to bridge generational gaps and improve team dynamics. You'll explore current research on Baby Boomers, Generation X, Millennials, Generation Z, and the emerging Generation Alpha to uncover both real and perceived differences.
Through practical tools and insights, you’ll learn how to foster stronger communication, reduce conflicts, and boost collaboration across generations. Whether you're leading a team or contributing to one, this course will equip you with strategies to build more inclusive, innovative, and productive working relationships.

Founder of Sheriff Consulting
I am the founder of Sheriff Consulting which specializes in the development and delivery of accounting, auditing and foundational skill courses and workshops. Teaching and working with professionals in diverse and dynamic learning environments has been my passion and experience for over 10 years. As a qualified Canadian Chartered Professional Accountant (CPA, CA) and U.S. Certified Public Accountant (CPA), I work with finance and accounting professionals in both the U.S. and Canada to meet their training and development needs. My goal has always been to create an engaging and interactive learning environment. To help my own path of continual improvement in achieving this goal, I have also received training and worked as a professional actor. I am a member of ACTRA (the Alliance of Canadian Cinema, Television and Radio Artists) and a graduate in improvisation from the Second City Training Centre. http://sheriffconsulting.com/
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.