Learn practical strategies to bridge generational gaps, improve communication, and create inclusive, future-ready teams that collaborate with clarity and trust.
"Bridging Generational Gaps at Work" transforms differences across generations into strengths your team can leverage. From Baby Boomers to Gen Z, today's workplace brings together diverse values, communication styles, and expectations. This course moves beyond stereotypes, giving you practical strategies to reduce friction and create future-ready teams.
By the end, you'll have a clear roadmap to turn generational diversity into trust, collaboration, and innovation, building a workplace where every generation thrives.
Learning Objectives
By the end of this course, participants will be able to:
Founder at BARBURAS, where strategy meets substance
I operate at the intersection of information management, intelligence gathering, and human cyber risk; designing systems that make sense of complexity and uncover what often remains unseen. My background includes deep research in terrorism and counter-terrorism, with a focus on behavioral patterns, digital vulnerabilities, and the narratives that drive radicalization and control. Whether it's building intelligence frameworks or mitigating risk through human-centered design, I work to translate complexity into action. Alongside this, I lecture in Ethics, Communication Management and International Entrepreneurship, guiding students through the shifting terrains of strategy, storytelling, and value creation in a digital world.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
