Learn from researched techniques and practical examples, on how to improve your day-to-day and business communication.
Strong communication is one of the most valuable soft skills in today’s world. With the rise of digital and global interactions, mastering skills like persuasion, clarity, and confident speaking has become essential in both personal and professional settings. This course teaches simple yet powerful communication techniques that you can start using right away to improve your daily conversations and build stronger relationships.
You’ll explore proven methods backed by research and real-world experience in consulting and freelancing. Whether you're looking to enhance your personal connections or succeed in business, this class will guide you step by step. As a bonus, you’ll also receive a full course on business communication to further sharpen your skills.
Business Consultant, Blogger
I'm a business consultant in one of the leading sales and marketing consultancy firms, specialising in Go-to-Market sales strategy and commercial excellence. I've worked with close to 25 markets across the globe, leading data analytics projects and business development talks with the clients. I have a particular interest in reading and shuffling thoughts about society, psychology, science, and business, and on weekends you can find me writing on Medium (https://medium.com/@shaguns09). From having written screenplays of production movies to winning awards in photography, I enjoy doing a multitude of things. Teaching what I learn and what I experience, is what I like to think as a mentor role that I would have benefitted from had I gotten the chance. Therefore, I create classes on real, practical skills that help business individuals succeed in their careers - faster and with much ease. These topics not only help them to become a better business professional but a better overall leader.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
