Person-Centred LEADING – how to develop your “leader signature presence”. The power of empathy, kindness and compassion.

We are living in a time of constant disruption, where rapid change, complexity, and ambiguity are the new normal. Becoming the Future-Proof Leader: LEADING is a transformational course designed to equip you with the mindset, self-awareness, and conversational leadership skills needed to thrive in this unpredictable world. This is your call to action—not just to adapt to the future, but to shape it.
Grounded in research and real-world insights, this course will challenge you to lead with purpose, agility, and authenticity. You'll explore how to shift your mindset, deepen self-reflection, and master impactful coaching conversations to inspire and develop others. The future is here—this course is your blueprint to become the change-maker and force for good you are meant to be.

Author "Leading by Coaching"
Nick Marson FCII Chartered Insurance Practitioner Author "Leading by Coaching" - holistic scientific research based approach for delivering impactful change CEO level International Coach Federation trained Advanced Business Coach Post Graduate Certificate Education and Training University of Wales Cardiff CASS Business School City University London Leadership and Innovation Research Project Leader University of Munich Inter-Cultural Communication Programme LeaderInternational Marketing Director BancAssurance Standard Chartered Bank GroupRegional Sales Manager Intermediaries Royal Insurance GroupFull profile: www.leadingbycoaching.com
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.