Gain essential insights into counterproductive work behaviors to effectively prevent harassment and bullying. Cultivate a safe and productive environment for everyone.
This course offers a vital exploration of counterproductive work behaviors (CWB) and their far-reaching effects on organizational well-being.
You will gain a deep understanding of what constitutes CWB, ranging from subtle incivility and interpersonal aggression to more overt forms of harassment, bullying, theft, and sabotage.
We delve into the psychological and environmental antecedents, examining how stressors, emotions, and self-control influence these actions.
The course introduces various theoretical models for classifying CWB and presents evidence-based interventions like fostering civility and cultivating a forgiveness climate.
By completing this program, you will be equipped to identify, analyze, and proactively address harmful behaviors, contributing to the creation of a respectful, inclusive, and psychologically safe workplace for all.
Empowering Human Potential | Work Psychologist | UX Specialist | AI Enthusiast | Remote Work Advocate
I’m a work and organizational psychologist passionate about optimizing employee experiences and integrating technology into HR processes. With extensive experience in UX research, remote work, recruitment, and AI development, I create solutions that enhance organizational performance and professional well-being.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
