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Courses/Leadership/Conflict Management

Anger Management & Conflict Resolution Program

How to manage anger and ensure it does not explode into rage. Enhance your life by building quality relationships.

Created byGeorge Patriki
4.4
(27 reviews)
BeginnerUpdated Jan 5, 2024
Anger Management & Conflict Resolution Program

What You'll Learn

check_circleRecognize the nature and consequences of anger.
check_circleIdentify personal triggers and underlying issues that lead to anger, including the 8 key issues outlined in the program
check_circleDevelop strategies to manage and respond to personal anger effectively.
check_circleAddress specific causes of anger such as unmet needs, grief, loss, and boundary violations.
check_circleImplement communication techniques to enhance relationships with family, friends, and colleagues.
check_circlePractice conflict-resolution skills to improve the quality of interactions in personal and work environments.
check_circleLearn to manage team dynamics and address workplace conflicts effectively.
check_circleUnderstand the role of physiological factors, such as vitamin deficiencies, in anger and its management.
check_circleRecognize the impact of substance abuse on anger and learn strategies to address it.

About This Course

Anger Management & Conflict Resolution Program will help you understand and manage your anger so that it doesn’t explode into rage. The only thing that brings joy and meaning to life is having loving meaningful relationships with family and friends. This program aims to help you develop a better quality of life by improving your relationships.

This program is also ideal for supervisors and managers to help them develop communication and conflict-resolution skills with work colleagues.

This training is tax deductible as a work-related expense and enables supervisors and managers to maintain professional development and upskilling.

This program outlines 8 key underlying issues that cause anger and provides practical guidelines to address each area.

  1. Unmet needs – threat to safety

  2. Grief and loss

  3. Boundaries being violated by controlling people

  4. Disappointment & smashed pictures or expectations

  5. Guilt and shame-based identity

  6. Unforgiveness – bitterness, resentment & revenge

7.Vitamin deficiency (eg. Vitamin B3 – Niacin, B6, Zinc etc)

  1. Substance abuse (alcohol & other drugs)

Your Instructor

George Patriki
George Patriki

Dual Diagnosis Consultant

menu_book4 courses
star31 reviews

George Patriki has over 7 years lived experience as an ex-addict himself and spent over 10 years accessing various treatment and recovery programs to work through the underlying issues. Soon after exiting the drug culture in 1983, George began reaching out to people with substance abuse issues and has 27 years of clinical experience as a counsellor, educator and clinical supervisor. Since 1992, he has developed this commitment into a full time vocation and career as a Dual Diagnosis Consultant on the Gold Coast and throughout Australia. George has spent countless hours helping thousands of people affected by drug & alcohol issues as well as concurrent mental health concerns. George is committed to reaching out to people struggling with addictive behaviours, particularly those with severe life controlling problems due to significant trauma. He works in areas of court advocacy, counselling, outreach, running community forums, seminars and recovery groups for drug users (including dual & multiple diagnosis) and their loved ones. George has been delivering training in Dual Diagnosis since 2002. Since then, he has 17 years of experience as an educator to Government and Non-Government organisations in Australia and in 61 countries worldwide through his online Dual Diagnosis Training (www. dualdiagnosistraining . com . au). This training equips workers to be able to deliver brief and early interventions to people struggling with substance abuse and mental health issues, as well as advanced psychotherapeutic skills. He has also developed an Anger Management Program (www . anger . org .au) that is delivered live and online.

Credit Information

Do these courses count toward my professional development requirements?

This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.

If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.

What Students Are Saying

4.4
Student's Choice
27 reviews

Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.