Move beyond the hype with a practical framework for implementing AI in professional services. Learn to balance innovation with governance to drive efficiency and safe growth.
AI is now an operational capability, not a theoretical option. Professional services firms face pressure to adopt AI—but successful adoption requires clear frameworks, governance, and realistic pilots. This intermediate, detail-based webinar focuses on how to implement AI in professional services: assess readiness, prioritise use cases, mitigate compliance and ethical risks, and design a phased rollout that delivers measurable value.
Through live demonstrations, practical templates and scenario-based discussions, you’ll see what AI can do well, where supervision is essential, and how to align AI adoption with client expectations and regulatory obligations. This session is aimed at practitioners who want to stop talking and start doing.
This course covers the following key topics:
Managing Director | Released | GAICD
Nick Beaugeard is an Australian technology leader, software architect, and councillor on the Northern Beaches of NSW. He is the Managing Director of Released Group, where he builds AI powered workflow systems, agentic automation platforms, and enterprise solutions used across legal, accounting, community services, and IT service management. With more than thirty five years in software engineering and business transformation, winning numerous awards, Nick specialises in practical AI adoption, showing firms how to use modern tools to cut waste, improve accuracy, and scale their services. He speaks regularly at industry events, runs webinars across Australia, New Zealand, and worldwide and is highly sought after for his no nonsense, real world approach to using AI in professional services. Nick also serves his community through the Northern Beaches Council, focusing on transparency, governance, and better service delivery.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
