Learn tools you need to leverage accountability to drive performance.
"Accountability" is a term frequently used in workplaces—but often misunderstood or misapplied. In this course, we hit the reset button on what accountability truly means and show you how to use it as a powerful tool to drive performance, not just as a mechanism for blame. You’ll learn how real accountability fosters clarity, ownership, and results across teams and organizations.
Through practical strategies and mindset shifts, this course equips you to create a culture of accountability that motivates rather than pressures. Whether you're a leader, manager, or team member, you’ll gain the tools to set clear expectations, follow through effectively, and build trust through consistent performance.
Author, leadership development expert, and speaker.
John Eades is the CEO of LearnLoft, the Author of Building the Best, and host of the Follow My Lead Podcast. He helps managers and executives to lead their best. He was named one of LinkedIn's Top Voices in Management & Leadership with his weekly leadership newsletter having over 200k subscribers.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
