How to Create a System that Works for You.

Managing your inbox doesn’t have to feel overwhelming. This course teaches you practical, easy-to-follow systems to help you take control of your email, get to inbox zero, and stay there—even during your busiest weeks. With a clear plan, you’ll reduce stress, reclaim time, and improve focus.
Whether you're dealing with hundreds of unread messages or simply want to be more efficient, this course will show you how to prioritize what matters and keep your inbox—and your schedule—under control.

A little bit computer scientist, a little bit humanitarian...on a mission to bring out the best in people so they can achieve their life's work and build a better world.
If your crammed inbox fills you with dread, I'm here to help. I've always been fascinated by technology and its potential to make the world a better place. But it also has the capacity to amplify disorganization. Many people are so paralyzed by their digital clutter that it keeps them from realizing their human potential. A computer science graduate turned nonprofit leader, my lifelong love of organization pairs expertly with my passion to help others. I love untangling the puzzles that keep people feeling stuck. Let's get started.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.