Learn how trust, ethics, and values shape professional behavior and client relationships.
In this course, Rod introduces students to essential concepts in professional ethics, emphasizing trustworthiness, communication, and the evolving role of technology. With a focus on practical application, students will explore the foundations of ethical behavior in business and client interactions.
Key topics include the distinction between ability trust and integrity trust, the influence of personal and professional values, and how these elements shape ethical decision-making. Students will leave with a clearer understanding of how to build trust and act ethically in a modern, tech-driven business environment.
International speaker, Educator, and Author specializing in the topic of professional ethics.
Rod Burylo, CIM, FCSI is an international speaker, educator, and author specializing in the topic of professional ethics. He has worked throughout the financial services and accounting industries for over 30 years, in a wide range of roles, including Chief Compliance Officer. Rod is a Canadian Advisor of the Year Award winner, a Finalist for the 2019 Canadian Financial Literacy Champion Award, a long-time media source and contributor, and author of three books - including his most recent: The Wealthy Buddhist.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
