This course provides information and insight to fast-track your knowledge to develop and lead teams where individual and group contributions promote high performance.
Whether large, small, operational, or project-centered, teams of professionals are said to be in the stage of forming, storming, norming but rarely performing. Now more than ever, the elusive stage of team performance is paramount to cultivate a thriving workforce, build collective value and sharpen competitive advantage. To engender these benefits, today's leaders must possess rock-solid skills to effectively develop and lead highly productive teams. Ineffective team development and leadership skills can result in workforce dissatisfaction fueling disengagement, disparate contributions that lack sufficient power to drive meaningful changes/results, or worse, an organization that cannot stay adaptable and competitive.
This course is designed for professionals who want to better develop and lead their work teams to operate as a cohesive unit, increase collective output and produce quality results that drive company value.
Through five performance keys, I teach practical knowledge to build your skills and confidence engaging tools used to empower high-performing teams. I share proven skills to help you develop the keys, understand the impact on your team, and reveal what productive benefits they unlocked. With a step-by-step approach, I provide a real-world take on team leadership to help you promote your teams for performance.
You discover proven knowledge vital for developing and promoting team productivity. This course provides the crucial keys needed for your fob of leadership helping you unlock your team's performance. With each key, you identify essential skills to develop your team. From there, you recognize the impact these skills have on the team providing you with valuable intel from the team's perspective. Finally, I help you explore the exposed benefits to productivity that nurtures enviable team performance.
This course provides information and insight to fast-track your knowledge to develop and lead teams where individual and group contributions promote high performance and overall organizational value.
Soft Skills Coach
I’m a CPA and seasoned career business analyst, applications developer, and project management professional with 25 years of progressive experience. Over my career, I’ve moved between employee and consulting roles providing a unique dual-sided perspective. I understand what it’s like to be an employee who wants to maximize their contribution and advance, as well as, a consultant who must be adept at engendering customer value using tools and experience. Today as an IT professional, I continue to competently use a variety of tools to promote customer value. However, technical skills are not enough; My career exposure has taught me a myriad of soft skills to effectively manage projects, facilitate meetings, present information, communicate verbally/in-writing, and lead teams of professionals. I now want to share my knowledge and experience with other professionals who seek to fortify their skills and sharpen their competitive advantage.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.
