This course shows you how to examine where your organization stands and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.

Outstanding organizations have unique cultures and characteristics. They understand how important each employee is to their organization.
For example, have any complainers in your organization? Of course! But what I’ve found as I've worked with great organizations is that they don’t tolerate criticism unless it is constructive...unless there is a commitment to authentically examine issues, look for solutions, find the facts, and exhibit the courage to question assumptions and have tough conversations.
As I examined successful organizations - Fortune 500 organizations, small, medium, and large companies, non-profit, for-profit organizations, education, healthcare - you name it! - it was amazing to see how the presence of a few characteristics made it that much easier to engage in additional characteristics demonstrating a synergistic, dynamic relationship. This course shows you how to examine where your organization stands and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.

Neil Ihde is a speaker, lecturer, consultant and founder of Life IQ where he motivates groups and individuals to work, play, relate and live intelligently. He has worked with numerous managers, directors, corporate leaders, and teams to improve their personal and professional effectiveness. Neil has worked with over 25 Fortune 500 companies including AT&T, Discover Card, Domino’s, Transamerica, GE among others. Neil has also consulted internationally with clients from a dozen countries. He is a TEDx speaker and his Life IQ YouTube channel recently eclipsed a half-million views. Neil's academic background includes a B.A. in Psychology, a B.A. in Sociology, and a MA in Counseling. Neil and his wife Deb have two children and live in Appleton, Wisconsin.
This portal is provided as a training and development resource for City of Markham employees. Every course is delivered by a qualified subject matter expert or learning organization, is quantifiable in hours, and is verifiable — you receive a documented certificate of completion for every course you finish, stored on LearnFormula indefinitely.
If you hold a professional designation (for example in engineering, accounting, human resources, or law), courses may be counted as professionally relevant, verifiable learning activities toward your continuing professional development. Individual practitioners are responsible for confirming that an activity meets the requirements of their professional body. For questions about the City of Markham's training and development policies, please speak with your people leader or Human Resources.